Solution for Cash on Delivery Problem of Ecommerce

a startup idea shared by Arefin Mishu on 05/16/2018

Cash on delivery payment method constitutes more than 80% online payment in India and more than 90% of payment in Bangladesh and other south Asian countries. This is due to lack of trust and the people are reluctant to pay before they actually touch/see the product.

But cash on delivery creates problem for the ecommerce companies:
1. Risky cash handling, extra hassle and extra charge for cash handling to the third party delivery company
2. Time consuming payment recovery
3. Can not be given to remote areas
4.Leads to fraudulent orders, unnecessary return and misuse by the customers

Solution:
A mobile wallet targeted to ecommerce payment:
1.Customer open wallet, get a unique wallet ID, link debit/credit card
2. When deliveryman arrives he inputs customer's unique wallet ID, input the amount and vendor name
3. Customer get a instant payment request and confirms via wallet

Benefits:
1. Customers still paying when the product arrives
2. Ecommerce merchants have direct control over their payment. Gets directly into their bank account. No cash handling
3. Reduces risk of giving debit/credit card info at different websites. Give info at single wallet for payment at multiple sites

ecommerce, mobile wallet, payment

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